Privacy Policy

Effective Date: [Insert Date]

Turner & Associates (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us via email, phone, or text message.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, payment details, and other contact information you provide.
Business Information: Company name, financial data (if shared for services), and other relevant details.
Technical Information: IP address, browser type, operating system, pages visited, and cookies.
Communication Information: Records of email, phone, and SMS/text communications between you and our team.

2. How We Use Your Information

We use the information we collect to:

Provide bookkeeping, consulting, and related services.
Process payments and send invoices.
Respond to inquiries and provide customer support.
Send service updates, resources, and promotional communications.
Comply with legal and regulatory requirements.

3. SMS/Text Messaging Compliance (10DLC)

By providing your phone number, you consent to receive SMS/text messages from Turner & Associates.

These messages may include service updates, appointment reminders, and promotional content.

Message Frequency: Varies based on your interaction with our services.
Opt-Out: You can reply “STOP” at any time to unsubscribe from SMS messages.
Help: Reply “HELP” for assistance.
Message & Data Rates: Standard carrier rates may apply.
Privacy: We do not share or sell your mobile number to third parties for their marketing purposes.

4. How We Share Information

We do not sell your personal information. We may share information with:

5. Data Security

We implement reasonable safeguards (technical, administrative, and physical) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal and business information only as long as necessary to:

Provide services to you,
Fulfill legal obligations, and
Resolve disputes and enforce agreements.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

Access the data we hold about you.
Request corrections or deletions.
Opt-out of marketing communications.
Withdraw consent for SMS/text messaging at any time.
To exercise your rights, contact us at: [Insert Contact Email].

8. Cookies & Tracking

We may use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can control cookies through your browser settings.

9. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices or content of those third parties.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” above will reflect the most recent revision. Continued use of our services means you accept any updates.